iCIMS Professional Services

Get the most from your talent acquisition investment

Partner with our global professional services team to develop a winning strategy, build your team and manage change.


The Professional Services Team broke down our implementation plan into bite-sized pieces. We tackled one thing at a time and brought the right experts in… They really took the time to learn about our culture.

System Manager of Recruitment

MyMichigan Health

Services you can trust

Our mission is to help our customers get the most out of their talent technology. With 20+ years of delivering transformation in recruiting, we offer best practices, configuration options, training and guidance throughout your implementations and technology changes.

Start on the right foot

Checklist icon

Launch your iCIMS journey with expertise and leadership. We blend waterfall and agile methodologies to maintain quality, efficiency and frequent feedback throughout deployment.

Checklist icon

We adapt and understand your challenges, respecting your team’s unique needs and operational styles.

Checklist icon

Understand what good looks like and how other customers solve similar challenges.

Start on the right foot

Launch your iCIMS journey with expertise and leadership. We blend waterfall and agile methodologies to maintain quality, efficiency and frequent feedback throughout deployment.

We adapt and understand your challenges, respecting your team’s unique needs and operational styles.

Understand what good looks like and how other customers solve similar challenges.

Make the most of your platform

Checklist icon

Needs change. We’ll help update your talent acquisition strategy, processes and technology as new priorities arise.

Checklist icon

Have a goal in mind, but aren’t sure how to get there? Our team can optimize your system so it performs how you want it to.

Make the most of your platform

Needs change. We’ll help update your talent acquisition strategy, processes and technology as new priorities arise.

Have a goal in mind, but aren’t sure how to get there? Our team can optimize your system so it performs how you want it to.

Get help when you need it

Checklist icon

Get extra hands to accelerate your solution expansion and reach your goals faster.

Checklist icon

Make the most of new capabilities each release cycle. Bring an expert in to configure features for you.

Checklist icon

Get help with reporting, process changes and enhancements to get new admins up to speed.

Get help when you need it

Get extra hands to accelerate your solution expansion and reach your goals faster.

Make the most of new capabilities each release cycle. Bring an expert in to configure features for you.

Get help with reporting, process changes and enhancements to get new admins up to speed.

Apply best practices

Checklist icon

Know where you stand. iCIMS Ascend is our proprietary maturity model that helps you understand how your organization’s talent acquisition process stacks up.

Checklist icon

Find out what excellence looks like. Our multi-year program closely aligns your technology goals with industry best practices.

Checklist icon

Get detailed guidance on analytics, processes, candidate and recruiter experiences and talent insights.

Apply best practices

Know where you stand. iCIMS Ascend is our proprietary maturity model that helps you understand how your organization’s talent acquisition process stacks up.

Find out what excellence looks like. Our multi-year program closely aligns your technology goals with industry best practices.

Get detailed guidance on analytics, processes, candidate and recruiter experiences and talent insights.

Upskill your team

Checklist icon

Get access to free, on-demand learning. Our structured curriculums make it easy to learn what you need to know, when you need to know it.

Checklist icon

Learn from the experts. Join interactive, hands-on, instructor-led sessions tailored to help you get the most out of your iCIMS ATS.

Checklist icon

Take your learning to the next level. Our certification programs help you get more value out of iCIMS

Upskill your team

Get access to free, on-demand learning. Our structured curriculums make it easy to learn what you need to know, when you need to know it.

Learn from the experts. Join interactive, hands-on, instructor-led sessions tailored to help you get the most out of your iCIMS ATS.

Take your learning to the next level. Our certification programs help you get more value out of iCIMS

iCIMS was more organized than past implementation experiences. I really appreciated having a monthly call that went over the health of the project to make sure we were all going in the right direction.

Director of Talent Acquisition

Beebe Healthcare