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Create incredible candidate experiences that communicate your brand, mission, and values with recruitment marketing solutions.
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Learn moreThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesCombine behavior-based marketing automation with AI insights to build talent pipelines, engage candidates with multi-channel marketing campaigns, and automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn moreStreamline and centralize your HR tech stack with configurable, flexible, secure and reliable integrations.
Learn moreHow PRMG attracts 50% more applicants for niche finance roles with the iCIMS Talent Cloud.
Learn moreThousands strong, our global community of talent professionals includes creatives, innovators, visionaries, and experts.
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Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
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Learn morePartner with iCIMS to build the right strategies, processes, and experience to build a winning workforce.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreWatch the recording of our latest webinar looking at key findings from a recent study and explore short-term and long-term solutions for the talent crisis in 2022 and beyond.
Watch on-demandView press releases, media coverage, and the latest hiring data. See what analysts are saying about iCIMS.
Learn moreiCIMS is the Talent Cloud company that empowers organizations to attract, engage, hire, and advance the talent that builds a winning workforce.
Learn moreGet to know the award-winning leadership team shaping the future of the recruiting software industry.
Learn moreWe believe the future of work isn't something that "happens" to you. It's something you create. We actively create the future of work with our customers every day.
Learn moreStreamline your tech stack and take advantage of a better user experience and stronger data governance with ADP and the iCIMS Talent Cloud.
Learn moreThe combined power of iCIMS and Infor helps organizations strategically align their business and talent objectives.
Learn moreOur award-winning partnership with Microsoft is grounded in a shared desire to transform the workplace and the hiring team experience.
Learn moreOur partnership with Ultimate Kronos Group (UKG) supports the entire talent lifecycle by bringing frictionless recruiting solutions to UKG Pro Onboarding.
Learn moreLet’s get in touch. Reach out to learn more about iCIMS products and services.
Learn moreHow The Cheesecake Factory hires 40,000+ annually with a great candidate experience.
An extensive dessert menu isn’t the only thing The Cheesecake Factory is known for. The company’s secret recipe for providing an excellent customer experience starts with hiring and retaining its thousands of talented people.
Each year the organization hires between 40,000 and 45,000 employees across its brands, including the Grand Lux Cafe and North Italia. However, the number and quality of applicants dropped significantly during and after the pandemic, creating a challenge for the company.
To deliver the excellent guest experience (and cheesecakes) the brand is famous for, The Cheesecake Factory’s recruiting team needed to find new ways to attract quality talent on a truly massive scale.
The recruiting team at The Cheesecake Factory knew they needed to remove any barrier to an excellent candidate experience. Specifically, this meant leveraging their technology to make it quicker and easier to apply without compromising quality. Previously, long applications were followed immediately by a talent assessment that took 10-20 minutes to complete.
The recruiting team shrank the application process by half and removed the assessment altogether. Now, applicants share their work experience and answer just three key knockout questions. All other screening questions and EEO information are collected and added to a candidate’s profile later.
The company further streamlined the experience by making it easy to apply from a mobile device. Candidates can text “cake jobs” to 97211 to apply from their phones. Today, between 60-75% of the company’s applications come from mobile devices.
With no shortage of competition, The Cheesecake Factory stands out by leaning into its strong employer brand. The recruiting team has no shortage of material for their recruitment marketing campaigns, which are organized using their candidate relationship management system.
It doesn’t hurt that the company has been recognized on the Fortune 100 Best Companies to Work For® list for 10 years in a row. The Cheesecake Factory also prides itself as a place where people can grow their careers. This is evidenced by the fact that more than half of the company’s roughly 800 yearly manager hires are promoted from within.
We hire a ton of people every year. The last few years presented challenges which have had a significant impact on our ability to hire at the scale and quality needed. We’ve made it easier for applicants to apply and consistently focused on the candidate experience.
Manager of Talent Systems