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Create incredible candidate experiences that communicate your brand, mission, and values with recruitment marketing solutions.
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Learn moreRebound and respond to the new normal of retail with hiring systems that are agile enough to help you forge ahead.
Learn moreAccelerate the hiring of key talent to deliver point of care and support services that meet and exceed your promise of patient satisfaction.
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Learn moreSimplify how you recruit finance, insurance, and banking candidates with a unified platform built to match top talent with hard-to-fill roles.
Learn moreYour business strategy depends on your people strategy. Keep both in lockstep with the iCIMS Talent Cloud.
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Learn moreThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesCombine behavior-based marketing automation with AI insights to build talent pipelines, engage candidates with multi-channel marketing campaigns, and automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
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Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
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Learn moreHow PRMG attracts 50% more applicants for niche finance roles with the iCIMS Talent Cloud.
Learn moreThousands strong, our global community of talent professionals includes creatives, innovators, visionaries, and experts.
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Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
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Learn morePartner with iCIMS to build the right strategies, processes, and experience to build a winning workforce.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreWatch the recording of our latest webinar looking at key findings from a recent study and explore short-term and long-term solutions for the talent crisis in 2022 and beyond.
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Learn moreiCIMS is the Talent Cloud company that empowers organizations to attract, engage, hire, and advance the talent that builds a winning workforce.
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Learn moreWe believe the future of work isn't something that "happens" to you. It's something you create. We actively create the future of work with our customers every day.
Learn moreStreamline your tech stack and take advantage of a better user experience and stronger data governance with ADP and the iCIMS Talent Cloud.
Learn moreThe combined power of iCIMS and Infor helps organizations strategically align their business and talent objectives.
Learn moreOur award-winning partnership with Microsoft is grounded in a shared desire to transform the workplace and the hiring team experience.
Learn moreOur partnership with Ultimate Kronos Group (UKG) supports the entire talent lifecycle by bringing frictionless recruiting solutions to UKG Pro Onboarding.
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Learn moreHow a Midwestern healthcare system achieved a 27% application conversion rate, powered by iCIMS.
Since 2015, Mercy’s move to iCIMS has made the healthcare giant’s recruiting efforts more efficient and sustainable. Starting with iCIMS Applicant Tracking, Mercy’s team added more iCIMS products, including Career Sites, Candidate Relationship Management and Opportunity Marketplace.
Paul Kinsey, Executive Director of Talent Selection Innovation at Mercy, was present during the initial search for an ATS nearly a decade ago.
“We had some issues with candidates applying from a mobile device, so that was a big priority of ours when looking at a new ATS,” Kinsey said.
“We were continuing to get larger as an organization and felt like we were in a box where ‘this is the process’ from a system perspective. It couldn’t move at the speed we wanted it to, and I think being able to iterate to where it’s now a click of a button within the ATS has helped our team,” he continued.
With over 6,000 open requisitions, Kinsey and the Mercy team redefined their hiring strategy and added iCIMS Opportunity Marketplace to their recruiting platform. Before, employees were on their own when looking for internal career opportunities. Opportunity Marketplace has enabled Mercy’s team to proactively engage internal talent, help employees develop new skills and shift recruiting for travel nurses in-house.
“It saves us from a cost perspective to recruit directly, versus going through agencies,” Kinsey said. “RNs can pick the hospital that they want and how many hours. Previously, we used to have it where someone wanted to work four hours, and we had to say, ‘Sorry, we only have 12-hour shifts.’ But we found that offering four hour shifts lets people work when they want to, and that’s helped us attract more candidates.”
With over 1 million visits to their internal and external career sites, Mercy Health achieves a 27% application conversion rate.
Kinsey also credited the addition of iCIMS CRM as a more advantageous way to build better relationships with external candidates. The Mercy team found that using the iCIMS Indeed Quick Apply integration outperformed sponsored postings.
“Quick Apply feeds into our CRM and helps us reengage candidates, versus us managing everything out of our email inboxes when a candidate doesn’t respond. We used to be onto the next candidate at that point, but now we’re able to warm up those candidates. Adding on the CRM helped us shift from manual outreach to organized campaigns,” Kinsey said.
With an average of 25,000 candidates per month, Kinsey and his team review a requested offer within 24 hours, and the median time for apply to hire is 11 days, down from 13 days two years prior.
“The ability to utilize the quick apply function, bring candidates in, and not lose some has made a financial impact,” Kinsey said.
Adding on the CRM helped us shift from manual outreach to organized campaigns.
Paul Kinsey
Executive Director of Talent Selection Innovation, Mercy
Key to Mercy’s success has been the ongoing education their team receives from iCIMS about how to optimize their recruiting processes and adapt to healthcare hiring trends. For example, Mercy’s team now offers candidates more flexible working arrangements.
“People these days want work to work for them,” he said. “The reality is that people want more decision on when and how they work. That’s where we are as a culture. If we can provide more opportunities for someone who might have children and can’t work certain hours, but they can work four hours at night because their spouse is home, it helps all the way around.”