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How Kingfisher scales hiring to find the best talent fast


Headquarters:
London, UK
Industry:
Home improvement retail
Founded:
1982
iCIMS customer since:
2018
Company size:
78,000
iCIMS products:
Applicant Tracking System

Kingfisher, a brand with a large global footprint that includes B&Q and Screwfix, receives 500,000 job applications across seven countries every year. Of these, just 20,000 are hired. It once used a centralized recruiting model that made high-volume hiring difficult. So Kingfisher turned to iCIMS to help transform its talent acquisition process, enable efficiency and create lasting candidate experiences.

5x

faster time to offer

3x

higher offer acceptance rate

50%

reduction in time to hire

The Kingfisher approach 

Kingfisher transformed its entire talent acquisition model by using data to gain a holistic view of its candidates. By creating quick, easy onboarding experiences, the Kingfisher team finds the best, most engaged talent quickly and secures specialized tech talent faster than its competitors.

Screwfix employees stand next to a floor display
Kingfisher employee

Scaling across hiring locations

Changes to the talent acquisition process started with B&Q, a subsidiary of Kingfisher. With less time spent on individual store hiring, the talent teams at B&Q were able to serve as centers of excellence, creating blueprints and best practices that other locations, including those in France and elsewhere in continental Europe, could replicate.

Kingfisher’s new talent acquisition model helped the company meet its high-volume hiring goals and create a better candidate experience by connecting hiring managers with future employees at the start of the hiring process.​

Using data to drive candidate experiences

Changes to the talent acquisition process started with B&Q, a subsidiary of Kingfisher. With less time spent on individual store hiring, the talent teams at B&Q were able to serve as centers of excellence, creating blueprints and best practices that other locations, including those in France and elsewhere in continental Europe, could replicate.

Kingfisher’s new talent acquisition model helped the company meet its high-volume hiring goals and create a better candidate experience by connecting hiring managers with future employees at the start of the hiring process.​

Kingfisher employee restocks aisle

Delivering candidate efficiency demonstrates our ability to stand by what we say and deliver on time. It shows candidates that our people matter to us.

Steph McGinty

Head of Talent Acquisition, Kingfisher

Kingfisher employees pose for a photo

A faster onboarding process

Changes to the talent acquisition process started with B&Q, a subsidiary of Kingfisher. With less time spent on individual store hiring, the talent teams at B&Q were able to serve as centers of excellence, creating blueprints and best practices that other locations, including those in France and elsewhere in continental Europe, could replicate.

Kingfisher’s new talent acquisition model helped the company meet its high-volume hiring goals and create a better candidate experience by connecting hiring managers with future employees at the start of the hiring process.​

Securing specialized tech talent faster than competitors

Changes to the talent acquisition process started with B&Q, a subsidiary of Kingfisher. With less time spent on individual store hiring, the talent teams at B&Q were able to serve as centers of excellence, creating blueprints and best practices that other locations, including those in France and elsewhere in continental Europe, could replicate.

Kingfisher’s new talent acquisition model helped the company meet its high-volume hiring goals and create a better candidate experience by connecting hiring managers with future employees at the start of the hiring process.​

Kingfisher employees at a Camden store pose for a picture

With iCIMS, we can access our own data, configuring the platform to each user. We have autonomy in how we gather data, helping us make quick decisions and move fast.

Steph McGinty

Head of Talent Acquisition, Kingfisher

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