iCIMS Becomes First Enterprise Recruiting Software Certified for Responsible AI by TrustArc

Certification reaffirms iCIMS’ longstanding commitment to responsible AI and ethical AI governance

Holmdel, NJ [March 5] – iCIMS, a leading provider of talent acquisition technology, proudly announces it has earned TrustArc’s TRUSTe Responsible AI Certification, the first-ever artificial intelligence (AI) certification focused explicitly on data protection and privacy. iCIMS is the only enterprise recruiting software provider and one of only a few companies ever to obtain this certification. Earning this first-of-its kind responsible AI certification demonstrates iCIMS’ commitment to building responsible AI that is trustworthy, transparent, explainable and fair, across every step of the recruiting and hiring lifecycle.

“As a trusted partner to the world’s biggest global brands, we hold ourselves accountable to the highest standards of responsible AI development,” said Eric Connors, chief product officer, iCIMS. “In a people-first function like hiring, taking an extremely rigorous approach to the ethical development of AI has never been more important. iCIMS is proud to receive this certification and is dedicated to continually upholding these standards through our future innovations.”

Business and HR leaders recognize the enormous potential of AI to increase efficiency and boost performance, particularly in recruiting and hiring. With hundreds of different AI tools available for dozens of use cases in HR alone, it is overwhelming and impractical for talent acquisition teams to quickly identify an AI solution they can trust and deploy responsibly. By building AI directly into the most comprehensive TA solution for enterprise hiring – in the places where it can have the most impact – iCIMS is making it simpler for recruiting teams to adopt and benefit from AI with confidence.

iCIMS AI and its proprietary talent matching engine are uniquely trained on billions of real-world recruiting data points, empowering customers like The Wendy’s Company to make better hires faster and giving peace of mind that AI-driven candidate matching is done fairly and responsibly, while minimizing bias. Designed to be simple, intuitive and embedded into the flow of work throughout the entire talent acquisition process, iCIMS AI Talent Explorer helps teams surface the best matches for a role, rank applicants and suggest relevant roles to candidates. iCIMS’ GenAI solutions help customers write and optimize job requisitions, interview guides and candidate communications, as well as provide 24/7 communication with candidates. Customers using iCIMS AI for candidate ranking, search and sourcing see two times faster reduction in time-to-fill compared to those not using iCIMS AI.

“Achieving the TRUSTe Responsible AI Certification is a testament to iCIMS’ dedication to ethical and transparent AI practices,” said Noël Luke, chief assurance officer, TrustArc. “As AI continues to evolve, organizations that proactively embed responsible governance into their AI systems set a powerful precedent for the industry. We commend iCIMS for their leadership in fostering trust, accountability, and integrity in AI-driven innovation.”

iCIMS’ award-winning AI practices were evaluated and certified against TrustArc’s Responsible AI Assessment criteria: valid and reliable; explainable and interpretable; accountable and transparent; privacy-enhanced; fair – with risk of harmful bias managed; safe; secure and resilient. With continued concerns and issues over AI governance throughout the industry, this certification speaks directly to best practices for responsible AI and incorporates principles from AI frameworks such as the OECD AI Principles, NIST AI Risk Management Framework, IDO/IEC 42001:2023, NCSC Guidelines for Secure AI System Development and the EU AI Act.

In addition to this certification, iCIMS remains a trusted pioneer in responsible and reliable AI-powered recruitment technology by consistently leveraging best practices, conducting third-party audits to ensure adherence to industry standards and undergoing regular reviews by a Responsible AI committee to maintain consistency across the recruiting lifecycle.

“AI is reshaping every aspect of business, but responsible innovation is key to long-term success,” said Connors. “iCIMS’ vision is to empower talent leaders with AI that is adaptive, scalable and—most importantly—ethical. As the workforce evolves, we remain committed to developing AI solutions that evolve with it.”

Find out how iCIMS’ AI-powered products help solve complex hiring challenges for the world’s best brands and learn more about iCIMS’ Responsible AI program.