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Leading recruitment software provider recognized for customer service excellence
MATAWAN, N.J. [December 22, 2016] – iCIMS Inc., a leading recruitment software provider, has been named a bronze winner in the Most Customer-Friendly Company of the Year in the Medium and Large category for both the North America and International Best in Biz Awards.
Supporting its efforts to achieve customer service excellence, iCIMS offers iCARE™ Customer Support, an expansive customer education hub that gives customers the ability to register for user groups, attend educational webinars, access training materials and product release information and explore new ways to leverage iCIMS technology to win the war for talent.
“These awards demonstrate how well iCIMS employees focus on the needs of our customers and go above and beyond to resolve issues quickly,” said Adam Feigenbaum, chief customer officer at iCIMS. “As iCIMS continues to grow its customer base year over year, the organization remains committed to its mission to deliver a superior customer experience.”
Winners of Best in Biz Awards 2016 were determined based on scoring from an independent panel of 50 judges from widely known newspapers, business, consumer and technology publications, TV outlets, and analyst firms.
iCIMS has also received two other customer service awards in 2016 including being named a winner of the Stevie Awards for Sales & Customer Service.
To learn more about awards recently received by iCIMS, visit https://www.icims.com/why-icims/icims-awards/.
iCIMS is a leading provider of talent acquisition technology that enables organizations everywhere to build winning workforces. For over 20 years, iCIMS has been at the forefront of talent acquisition transformation. iCIMS empowers thousands of organizations worldwide with the right tools to meet their evolving needs across the talent journey and drive business success. Its AI-powered hiring platform is designed to improve efficiency, cut recruiting costs and build exceptional experiences for candidates and recruiters. For more information, visit www.icims.com.