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Create incredible candidate experiences that communicate your brand, mission, and values with recruitment marketing solutions.
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Learn moreRebound and respond to the new normal of retail with hiring systems that are agile enough to help you forge ahead.
Learn moreAccelerate the hiring of key talent to deliver point of care and support services that meet and exceed your promise of patient satisfaction.
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Learn moreSimplify how you recruit finance, insurance, and banking candidates with a unified platform built to match top talent with hard-to-fill roles.
Learn moreYour business strategy depends on your people strategy. Keep both in lockstep with the iCIMS Talent Cloud.
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Learn moreThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesCombine behavior-based marketing automation with AI insights to build talent pipelines, engage candidates with multi-channel marketing campaigns, and automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesVerify skills with game-changing levels of automation and simplicity to improve the quality of hire at scale.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn moreStreamline and centralize your HR tech stack with configurable, flexible, secure and reliable integrations.
Learn moreHow a beloved restaurant hires 40,000+ annually with a great candidate experience.
Learn moreThousands strong, our global community of talent professionals includes creatives, innovators, visionaries, and experts.
Learn moreTogether we’re creating the world’s largest ecosystem of integrated recruiting technologies.
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Learn moreExplore our network of more than 300 certified, trusted third-party service and advisory partners.
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Get resourcesExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
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Learn moreEmployers everywhere improve hiring efficiently and save money using iCIMS. Estimate the potential business value you can achieve.
Learn moreDive into the Class of 2023 Report highlighting this cohort’s expectations and where employers are willing — and able — to meet them.
Watch nowPartner with iCIMS to build the right strategies, processes, and experience to build a winning workforce.
Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreView press releases, media coverage, and the latest hiring data. See what analysts are saying about iCIMS.
Learn moreiCIMS is the Talent Cloud company that empowers organizations to attract, engage, hire, and advance the talent that builds a winning workforce.
Learn moreGet to know the award-winning leadership team shaping the future of the recruiting software industry.
Learn moreWe believe the future of work isn't something that "happens" to you. It's something you create. We actively create the future of work with our customers every day.
Learn moreiCIMS is committed to being a responsible and ethical corporate citizen, which is why Environmental, Social and Governance (ESG) initiatives are strategic imperatives.
Learn moreStreamline your tech stack and take advantage of a better user experience and stronger data governance with ADP and the iCIMS Talent Cloud.
Learn moreThe combined power of iCIMS and Infor helps organizations strategically align their business and talent objectives.
Learn moreOur award-winning partnership with Microsoft is grounded in a shared desire to transform the workplace and the hiring team experience.
Learn moreOur partnership with Ultimate Kronos Group (UKG) supports the entire talent lifecycle by bringing frictionless recruiting solutions to UKG Pro Onboarding.
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Norman Regional Health System implemented iCIMS to create a faster, more efficient recruitment process and establish its employer brand. Once a recruitment underdog, the organization is quickly becoming a destination for in-demand healthcare talent, even among larger, more entrenched healthcare systems – some of which are just 20 minutes up the street from their headquarters.
The HR team at Norman Regional Health System devised a recruitment strategy to push the organization forward and improve its efficiency. The key was a technology overhaul.
Talent Acquisition Manager Eric Shaw and Vice President of Human Resources Keith Minnis were adamant that things needed to change. The HR team needed to move away from manual processes and toward a best-in-class recruiting system.
“The early bird gets the worm, and we’re up against much larger healthcare systems in a competitive market. Our ability to screen and route applicants, then get them an offer quickly, is of the utmost importance – speed wins the game in this environment,” Minnis said.
It’s not just external candidates who Norman Regional Health System needed to reach. The team implemented iCIMS Text Engagement, allowing them to communicate effectively with their internal hires. Though nurses can’t always pick up a phone call, they can glance at a text.
“We’ve been using iCIMS to communicate with our internal hires. Things like, ‘The offer letter for your new position is in your inbox. Sign it and call if you have any questions.’ We’re just trying to do that as much as possible,” Shaw said.
Another way Norman Regional Health System uses Text Engagement is through their Welcome Home Campaign, which targets former talent (who they call ‘Healers’) to come back ‘home’ to the hospital.
“We target individuals through text messaging. ‘Hey, how’s it going over there? You’ve been gone for a couple of years. We’d love to have you here. If you’re ever interested, we still want you back,” he continued.
Norman Regional Health System sent out over 3,000 text messages and reviewed more than 2,000 responses, seeing a response time of 7 minutes and a response rate of 65%.
Norman Regional Health also features videos of Healers who had left for another employer and later returned.
“We tell their story and why they left or returned. Who they are, and more importantly, ‘Welcome back,'” Minnis said. “We do this for two reasons: One is to tell others about us and the family culture, and two, reinforce the importance of those here. We do want you to stay home. There’s no place like home. iCIMS Video Studio has been helpful with respect to that.”
Norman Regional’s Welcome Home campaign has garnered 20 (rehire) healers per month and 60 in a quarter.
The data and analytics within the iCIMS Talent Cloud helps Norman Regional Hospital outpace national benchmarks and hold itself accountable by establishing a baseline against themselves.
“We’ve been able to establish service level agreements for applicants’ time to review, time to disposition, time to offer and time to hire. Those now have credible meaning, and we’re able to share those with our leaders,” Minnis said.
We have a true partnership with iCIMS. It's not just a directive or some stats thrown at us, and then we are left alone. iCIMS has helped us tremendously and followed through with everything and helped us learn.
Eric Shaw
Talent Acquisition Manager, Norman Regional Health