A chapter of The Arc New York, AHRC Nassua had yet to embrace modern technology and still used many manual processes. As a result, the organization – which supports over 2,200 people with intellectual and developmental disabilities throughout Nassau County – struggled to attract candidates, especially candidates from diverse backgrounds.

AHRC runs many facilities like schools, health clinics and even a farm, to help meet the community’s evolving needs. To keep its many programs humming, the organization employs more than 3,500 people, many of whom require specialized training. With over 500 positions open at any given time, its talent team needed a 21st-century tech stack to meet demand.

Adopting iCIMS Text Engagement for pre-interview screening has helped the team hire faster. Instead of making individual phone calls, AHRC team members can send out a blast to 100 people with the click of a button. This simplifies a process that used to require a couple of hours of recruiters’ time and often resulted in only one or two booked interviews. “That’s been a really big time-saver,” said AHRC’s senior TA specialist.