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Create incredible candidate experiences that communicate your brand, mission, and values with recruitment marketing solutions.
Learn moreCommunicate effectively and efficiently with the candidates that can drive your business forward.
Learn moreSelect the right candidates to drive your business forward and simplify how you build winning, diverse teams.
Learn moreHelp your best internal talent connect to better opportunities and see new potential across your entire organization.
Learn moreCommunicate collectively with large groups of candidates and effectively tackle surges in hiring capacity.
Learn moreAccess tools that help your team create a more inclusive culture and propel your DEI program forward.
Learn moreRebound and respond to the new normal of retail with hiring systems that are agile enough to help you forge ahead.
Learn moreAccelerate the hiring of key talent to deliver point of care and support services that meet and exceed your promise of patient satisfaction.
Learn moreAttract and engage candidates with technical competencies, accelerate hiring for much-needed skills, and advance expertise within your valued workforce.
Learn moreSimplify how you recruit finance, insurance, and banking candidates with a unified platform built to match top talent with hard-to-fill roles.
Learn moreYour business strategy depends on your people strategy. Keep both in lockstep with the iCIMS Talent Cloud.
Learn moreBuild an engaging, high-converting talent pipeline that moves your business forward.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreDeliver tailored technology experiences that delight users and power your talent transformation with the iCIMS Talent Cloud.
Learn moreThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesCombine behavior-based marketing automation with AI insights to build talent pipelines, engage candidates with multi-channel marketing campaigns, and automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesVerify skills with game-changing levels of automation and simplicity to improve the quality of hire at scale.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn moreStreamline and centralize your HR tech stack with configurable, flexible, secure and reliable integrations.
Learn moreHow a beloved restaurant hires 40,000+ annually with a great candidate experience.
Learn moreThousands strong, our global community of talent professionals includes creatives, innovators, visionaries, and experts.
Learn moreTogether we’re creating the world’s largest ecosystem of integrated recruiting technologies.
Learn morePartner with our global professional services team to develop a winning strategy, build your team and manage change.
Learn moreExplore our network of more than 300 certified, trusted third-party service and advisory partners.
Learn moreUncover unique market insights, explore best practices and gain access to talent experts across out library of content.
Get resourcesExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreStay up to date with the latest terminology and verbiage in the HR software ecosystem.
Learn moreEmployers everywhere improve hiring efficiently and save money using iCIMS. Estimate the potential business value you can achieve.
Learn moreDive into the Class of 2023 Report highlighting this cohort’s expectations and where employers are willing — and able — to meet them.
Watch nowPartner with iCIMS to build the right strategies, processes, and experience to build a winning workforce.
Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreView press releases, media coverage, and the latest hiring data. See what analysts are saying about iCIMS.
Learn moreiCIMS is the Talent Cloud company that empowers organizations to attract, engage, hire, and advance the talent that builds a winning workforce.
Learn moreGet to know the award-winning leadership team shaping the future of the recruiting software industry.
Learn moreWe believe the future of work isn't something that "happens" to you. It's something you create. We actively create the future of work with our customers every day.
Learn moreiCIMS is committed to being a responsible and ethical corporate citizen, which is why Environmental, Social and Governance (ESG) initiatives are strategic imperatives.
Learn moreStreamline your tech stack and take advantage of a better user experience and stronger data governance with ADP and the iCIMS Talent Cloud.
Learn moreThe combined power of iCIMS and Infor helps organizations strategically align their business and talent objectives.
Learn moreOur award-winning partnership with Microsoft is grounded in a shared desire to transform the workplace and the hiring team experience.
Learn moreOur partnership with Ultimate Kronos Group (UKG) supports the entire talent lifecycle by bringing frictionless recruiting solutions to UKG Pro Onboarding.
Learn moreLet’s get in touch. Reach out to learn more about iCIMS products and services.
Learn morePreparing staff to interview job candidates can be like trying to teach someone to speak a new language. What comes naturally to talent professionals immersed in the hiring culture day in and day out, might seem utterly foreign to say, a marketing specialist or a retail store manager. It would be like trying out your rusty high school French on a trip to Paris versus living in the 16th Arrondissement.
Looping team members into the interview process allows them to assess their potential new coworkers for themselves. You want to ensure that there’s buy-in on the candidates you’re bringing forward and that the new hire’s manager and teammates are excited about the new addition.
To that end, staff members would benefit from an interview training program to give them pointers on questions to ask and things to look for throughout the conversation. It’s also an opportunity to put down boundaries and ensure that no one on the team goes rogue and asks unlawful or potentially discriminatory questions.
You can empower your teams and hiring managers to look beyond education, experience, and hard skills like coding or cash management, for candidates‘ human factors or “soft skills“ like creativity and concentration. These personality traits or social skills are what make us human and are much harder to quantify on paper. Soft skills that work for one team might not gel with another, which is why it‘s important to bring potential coworkers into the interview process.
Identifying soft skills helps employers anticipate how well the candidate will fit in a team and the company, gauge performance potential, and determine what kinds of personal and professional development they might need.
Evaluating for qualities like attitude, empathy, and curiosity is more than just making sure your candidate is a nice person. Ultimately, you want to bring in someone whose personality traits complement the team and the organization. One study showed that 89% of new hires who fail within the first 18 months of a new job do so because of poorly aligned motivation or personality.
“Often the best predictors of future job success are the hardest to measure,” Joe Essenfeld, vice president of business architecture at iCIMS, told Fast Company. “On paper, job candidates do—and should—list relevant past experience, technical, and hard skills that level up nicely to the position they want. But what most candidates overlook is the need to outline soft skills and how they ladder up to future success in the position.”
To avoid the disconnect, interviewers can leverage interview questions that evaluate soft skills. Soft skills reveal people, social, and communication skills, along with character or personality traits, attitudes, and mindsets.
As part of your interview training program, you can supply staff with a list of possible questions to pose to a candidate to help assess for soft skills, including:
Looking to shake up that list of stale interview questions? Download The 100 best interview questions (and how to get the best answers from candidates), which will help identify top candidates’ soft skills and features the most original interview questions from HR professionals.
Now that you have some of the top interview questions, how can technology help assess soft skills in candidates?
As offices begin to reopen and employees and employers alike figure out how to best navigate this new world of work, one thing remains clear: video interviews are here to stay. LinkedIn reported that video interviews are the new standard, according to 70% of talent professionals.
In our survey, 92% of job seekers told us that they prefer pre-recorded video interviews, citing convenience as their top reason. Here’s what else they told us:
Video interview software allows candidates to shine beyond their resumes. It’s hard for job seekers to get a sense of your company if all they see is a job description. The same is true for resumes, only in reverse; it’s hard to know who you’re hiring based on an 8×10 PDF, size 11 font, single-spaced. Seeing a candidate on video provides insight into soft skills like their communication style, how well they prepare, and their ability to think critically. Best of all, using video keeps things easy and can help keep candidates engaged since 60% of them drop out of a selection process that they feel is too long or complicated.
Up your organization’s video game. Download our Guide to Evaluating Talent Through Video to learn more.