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February 16, 2021 
4 min read
Key takeaways:
Video interviews were still relatively new when the COVID-19 pandemic forced organizations worldwide to start working – and recruiting – from home.
But how do candidates feel about this new technology? Do they like video interviewing? So we asked. More than 400,000 responses later, and it turns out candidates really, really like video interviewing. We’re talking 92%.
You’re not likely to get that level of agreement if you ask people what color the sky is. So we dug deeper to find out why.
Jump ahead if you’re in a hurry – for everyone else, let’s first take a quick look at how we got here.
There are two main types of video interviews: live and on-demand. Live video interviews are the traditional screen-to-screen interactions that happen later in the hiring process. On-demand video interviews are prerecorded and occur earlier in the process, giving candidates time to sell themselves and hiring teams a chance to decide whether they want to commit to a live interview.
Before 2020, most video interviews were live and took place over video conference software like Zoom or Skype. Many still do, but it’s no longer necessary.
First, there’s the issue of technology. Platforms like Zoom, Skype, and Google Meet all have reputations for reliability, as do many others. The problem isn’t the software. It’s spotty Internet connections and laptops that haven’t been updated in a long, long time.
Add in working from home, and you’re liable to meet with a menagerie of cats, dogs, spouses, children, roommates, and other unexpected interruptions. Don’t forget to sprinkle in poor lighting and ambient noises for good measure.
Suffice to say that live video interviews can and do work… just not always. They’re an important part of the hiring equation, particularly as the field of candidates narrows.
For earlier in the hiring process, consider on-demand video interviews. As the name suggests, the primary difference is an on-demand interview is recorded. This gives candidates more flexibility, as we’ll see in a moment.
Finally, we should note our survey addressed on-demand interviews. That said, many of the lessons here can be applied to live video interviews as well.
Ready to learn more about video interviewing? Check out our infographic by clicking below.
