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Create incredible candidate experiences that communicate your brand, mission, and values with recruitment marketing solutions.
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Learn moreSelect the right candidates to drive your business forward and simplify how you build winning, diverse teams.
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Learn moreCommunicate collectively with large groups of candidates and effectively tackle surges in hiring capacity.
Learn moreAccess tools that help your team create a more inclusive culture and propel your DEI program forward.
Learn moreRebound and respond to the new normal of retail with hiring systems that are agile enough to help you forge ahead.
Learn moreAccelerate the hiring of key talent to deliver point of care and support services that meet and exceed your promise of patient satisfaction.
Learn moreAttract and engage candidates with technical competencies, accelerate hiring for much-needed skills, and advance expertise within your valued workforce.
Learn moreSimplify how you recruit finance, insurance, and banking candidates with a unified platform built to match top talent with hard-to-fill roles.
Learn moreYour business strategy depends on your people strategy. Keep both in lockstep with the iCIMS Talent Cloud.
Learn moreBuild an engaging, high-converting talent pipeline that moves your business forward.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreDeliver tailored technology experiences that delight users and power your talent transformation with the iCIMS Talent Cloud.
Learn moreThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesCombine behavior-based marketing automation with AI insights to build talent pipelines, engage candidates with multi-channel marketing campaigns, and automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesVerify skills with game-changing levels of automation and simplicity to improve the quality of hire at scale.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn moreStreamline and centralize your HR tech stack with configurable, flexible, secure and reliable integrations.
Learn moreHow a beloved restaurant hires 40,000+ annually with a great candidate experience.
Learn moreThousands strong, our global community of talent professionals includes creatives, innovators, visionaries, and experts.
Learn moreTogether we’re creating the world’s largest ecosystem of integrated recruiting technologies.
Learn morePartner with our global professional services team to develop a winning strategy, build your team and manage change.
Learn moreExplore our network of more than 300 certified, trusted third-party service and advisory partners.
Learn moreUncover unique market insights, explore best practices and gain access to talent experts across out library of content.
Get resourcesExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreStay up to date with the latest terminology and verbiage in the HR software ecosystem.
Learn moreEmployers everywhere improve hiring efficiently and save money using iCIMS. Estimate the potential business value you can achieve.
Learn moreDive into the Class of 2023 Report highlighting this cohort’s expectations and where employers are willing — and able — to meet them.
Watch nowPartner with iCIMS to build the right strategies, processes, and experience to build a winning workforce.
Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreView press releases, media coverage, and the latest hiring data. See what analysts are saying about iCIMS.
Learn moreiCIMS is the Talent Cloud company that empowers organizations to attract, engage, hire, and advance the talent that builds a winning workforce.
Learn moreGet to know the award-winning leadership team shaping the future of the recruiting software industry.
Learn moreWe believe the future of work isn't something that "happens" to you. It's something you create. We actively create the future of work with our customers every day.
Learn moreiCIMS is committed to being a responsible and ethical corporate citizen, which is why Environmental, Social and Governance (ESG) initiatives are strategic imperatives.
Learn moreStreamline your tech stack and take advantage of a better user experience and stronger data governance with ADP and the iCIMS Talent Cloud.
Learn moreThe combined power of iCIMS and Infor helps organizations strategically align their business and talent objectives.
Learn moreOur award-winning partnership with Microsoft is grounded in a shared desire to transform the workplace and the hiring team experience.
Learn moreOur partnership with Ultimate Kronos Group (UKG) supports the entire talent lifecycle by bringing frictionless recruiting solutions to UKG Pro Onboarding.
Learn moreLet’s get in touch. Reach out to learn more about iCIMS products and services.
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Every generation has its disruptive technology moment. For Generation X, it’s the time they first used a personal computer. Generation Y will remember logging onto the “World Wide Web” for the first time and carefully counting their AOL hours. Generation Z will remember their first smartphone and connecting to friends via social media for the first time.
We are standing in front of another revolutionary period in technology. By now, you’ve certainly heard about generative AI and how it will change how we live and work. You may even have tried it.
ChatGPT, and products built from its open-source technology, have tremendous applications for our world. Josh Bersin compares AI to a new tech platform that’s as revolutionary as the introduction of cloud or mobile capabilities. He notes on his blog:
Over time, this new technology will help us reinvent what HR technology does. And this new era of HR tech will be more useful, more important, and more ‘integrated’ than ever before.
We recently conducted a survey among 2023 college grads in the USA to understand their use and plans for leveraging AI to help them get a job. Nearly half (47%) stated they were interested in using ChatGPT or other bots to write their resume or cover letter and 25% have already used it. In Europe, we are seeing a similar trend. In the U.K. more than 33% of college graduates have already used an AI bot to help them in the job application process. In France, it’s 15%.
Even though each technological advance aims to make life easier, you don’t need to catch up on Black Mirror to see the potential drawbacks. Disinformation, social media bullying and screen fatigue are just a few examples of the negative impact of the latest technology. As HR tech vendors rush to bring their generative AI products to market, we risk creating tools that may save time yet amplify the problems we’ve been trying to fix for decades — bias, discrimination and risk.
To protect against AI discrimination, state legislators are already working on new laws and regulations. On July 5, enforcement went into effect for New York City’s Automated Employment Decision Tool (AEDT) legislation (NYC Local Law 144/2021). This means that if your company hires anyone who lives in NYC using AI, you must ensure your hiring system has been subject to a bias audit. The fine for non-compliance is up to $1,500 per day per tool that is not audited.
At iCIMS, we have been focused on AI throughout our history and ensuring its benefits are threaded throughout the iCIMS Talent Cloud experience. Additionally, we’ve been diligently working behind the scenes to ensure our foundation is grounded in ethical principles of transparency, accountability, fairness, privacy, and continuous improvement. We engaged BABL AI, Inc. to perform an independent bias audit of the iCIMS “Candidate Ranking” algorithm per the requirements outlined in the new NYC local law. The algorithm is a feature in the iCIMS Talent Cloud Applicant Tracking System that assists recruiters with hiring decisions by providing a ranked list of applicants against a position’s requirements. The audit found that the algorithm did not have an adverse impact against any self-declared demographic group.
It’s ok to get excited about how this new technology can streamline (and even eliminate) some of the more frustrating tasks in recruiting. Still, as talent acquisition leaders, we must ensure that hiring systems are designed to be unbiased and compliant. Our approach is to have the AI tools help people to get to a higher/better starting point, compete with better context and allow you to do better work. As we step into this new age of AI, our customers have the peace of mind knowing that iCIMS will be there to help navigate this uncharted territory.
As Chief Technology Officer, Al Smith leads the creative and technology teams behind iCIMS’ product portfolio, providing its 2.4 million global platform users with the world’s leading talent cloud. Smith is leading the company as it develops innovative solutions that empower employers at every stage of the talent continuum, allowing leaders to attract, engage, hire, and advance the world’s best talent.
September 12, 2023 
3 min read
