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Create incredible candidate experiences that communicate your brand, mission, and values with recruitment marketing solutions.
Learn moreCommunicate effectively and efficiently with the candidates that can drive your business forward.
Learn moreSelect the right candidates to drive your business forward and simplify how you build winning, diverse teams.
Learn moreHelp your best internal talent connect to better opportunities and see new potential across your entire organization.
Learn moreCommunicate collectively with large groups of candidates and effectively tackle surges in hiring capacity.
Learn moreAccess tools that help your team create a more inclusive culture and propel your DEI program forward.
Learn moreRebound and respond to the new normal of retail with hiring systems that are agile enough to help you forge ahead.
Learn moreAccelerate the hiring of key talent to deliver point of care and support services that meet and exceed your promise of patient satisfaction.
Learn moreAttract and engage candidates with technical competencies, accelerate hiring for much-needed skills, and advance expertise within your valued workforce.
Learn moreSimplify how you recruit finance, insurance, and banking candidates with a unified platform built to match top talent with hard-to-fill roles.
Learn moreYour business strategy depends on your people strategy. Keep both in lockstep with the iCIMS Talent Cloud.
Learn moreBuild an engaging, high-converting talent pipeline that moves your business forward.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreDeliver tailored technology experiences that delight users and power your talent transformation with the iCIMS Talent Cloud.
Learn moreThe #1 ATS in market share, our cloud-based recruiting software is built for both commercial and large, global employers.
Learn more Talk to salesAttract the best talent for your business with powerful, on-brand career websites that excite candidates and drive engagement.
Learn more Talk to salesCombine behavior-based marketing automation with AI insights to build talent pipelines, engage candidates with multi-channel marketing campaigns, and automatically surface the right talent for the job.
Learn more Talk to salesEmpower candidates with automated self-service, qualification screening, and interview scheduling through an AI-enabled digital assistant.
Learn more Talk to salesSimplify employee onboarding with automated processes that maximize engagement and accelerate productivity.
Learn more Talk to salesVerify skills with game-changing levels of automation and simplicity to improve the quality of hire at scale.
Learn more Talk to salesModernize, streamline, and accelerate your communication with candidates and employees.
Learn more Talk to salesTransform the talent experience by showcasing your authentic employer brand through employee-generated video testimonials.
Learn more Talk to salesSimplify recruiting, dynamically engage talent, and reduce hiring bias with job matching and recruiting chatbot technology.
Learn moreStreamline and centralize your HR tech stack with configurable, flexible, secure and reliable integrations.
Learn moreHow a beloved restaurant hires 40,000+ annually with a great candidate experience.
Learn moreThousands strong, our global community of talent professionals includes creatives, innovators, visionaries, and experts.
Learn moreTogether we’re creating the world’s largest ecosystem of integrated recruiting technologies.
Learn morePartner with our global professional services team to develop a winning strategy, build your team and manage change.
Learn moreExplore our network of more than 300 certified, trusted third-party service and advisory partners.
Learn moreUncover unique market insights, explore best practices and gain access to talent experts across out library of content.
Get resourcesExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreStay up to date with the latest terminology and verbiage in the HR software ecosystem.
Learn moreEmployers everywhere improve hiring efficiently and save money using iCIMS. Estimate the potential business value you can achieve.
Learn moreDive into the Class of 2023 Report highlighting this cohort’s expectations and where employers are willing — and able — to meet them.
Watch nowPartner with iCIMS to build the right strategies, processes, and experience to build a winning workforce.
Learn moreExpert guidance about recruitment solutions, changes in the industry, and the future of talent.
Learn moreDeliver the innovation your talent team needs, along with the global scale and security you demand.
Learn moreView press releases, media coverage, and the latest hiring data. See what analysts are saying about iCIMS.
Learn moreiCIMS is the Talent Cloud company that empowers organizations to attract, engage, hire, and advance the talent that builds a winning workforce.
Learn moreGet to know the award-winning leadership team shaping the future of the recruiting software industry.
Learn moreWe believe the future of work isn't something that "happens" to you. It's something you create. We actively create the future of work with our customers every day.
Learn moreiCIMS is committed to being a responsible and ethical corporate citizen, which is why Environmental, Social and Governance (ESG) initiatives are strategic imperatives.
Learn moreStreamline your tech stack and take advantage of a better user experience and stronger data governance with ADP and the iCIMS Talent Cloud.
Learn moreThe combined power of iCIMS and Infor helps organizations strategically align their business and talent objectives.
Learn moreOur award-winning partnership with Microsoft is grounded in a shared desire to transform the workplace and the hiring team experience.
Learn moreOur partnership with Ultimate Kronos Group (UKG) supports the entire talent lifecycle by bringing frictionless recruiting solutions to UKG Pro Onboarding.
Learn moreLet’s get in touch. Reach out to learn more about iCIMS products and services.
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There are some perks to building a house versus buying an existing home. Naturally, you have some say over the process. From windows to flooring, what you want gets factored in. The project’s success is measured, in part, by whether the vision for your dream home became a reality.
Recruiting software should be the same.
Our seasonal releases include hundreds of product innovations and new features – some big, some small. But we can’t take all the credit. Some of our best ideas come from you.
In this post, we’ll share enhancements from recent releases that were inspired by customer feedback. Some are quality of life improvements. Others address more fundamental and pressing issues. All solve a specific need or challenge our customers told us they had.
Context: In a world of data breeches and deepfakes, security is top of everyone’s minds. That’s especially true where sensitive information like candidate data is concerned.
The ask: Many customers already use our multifactor authentication (MFA) solution. However, participation at the user level was always optional. As a result, the vast majority of users and candidates opted out of the MFA. Increasingly, organizations have been asking for a multifactor authentication enhancement that requires MFA for logins deemed to have a higher risk profile.
Result: Organizations looking to enhance their security can now prevent users (recruiters and candidates) from bypassing the MFA step.
Context: Remember when texting candidates was considered being too familiar? Times have changed in a big way, and texting is preferred by job seekers and recruiters alike for how fast and easy it is.
The idea: It’s not just SMS texting that dominates the market now. Many candidates use other forms of text-based communication. Increasingly, talent acquisition teams have been using WeChat to reach a global audience.
Result: iCIMS Text Engagement now includes WeChat alongside SMS, Facebook Messenger and WhatsApp. Recruiters have more options than ever to connect with candidates without leaving the iCIMS platform.
Context: Teams all over the world use iCIMS Video Studio to feature their employees’ stories and provide prospective candidates with an inside look at their organization’s culture.
Here’s how it works: Recruiters nominate current employees to record themselves answering one or more prompts. Video Studio includes a library of these prompts, but recruiters can write their own as well.
The idea: Users told us they wanted more question prompts to spark new ideas and avoid repeating prompts.
Result: We gave teams more questions on a wider variety of topics and an easier way to save them. iCIMS Video Studio now includes a Discover Questions feature that provides recruiters with suggested questions on various topics. Users add the questions they like to their library for use when nominating someone to record a video.
Context: Recruiters aren’t the only ones getting new features in Video Studio.
The options employees had in Video Studio were somewhat limited by design. We wanted to make it as easy as possible for someone to record themselves on a phone or laptop. If you can take a selfie, you can make a high-quality testimonial in Video Studio.
The idea: Customers told us that employees wanted to see videos that their colleagues made to use as inspiration – specifically those in their same role or region. Recruiting teams were sending employees to their organization’s career site to see examples. In many cases, not all videos were displayed there, however.
Result: Employees can now review and familiarize themselves with what final, approved videos look like before recording their own.
Context: Ever tried to book a meeting but had difficulty finding a time that worked for everyone? Us too. Now add in other mandatory meetings, tentative commitments and flexible time blocks people use to focus on work without distractions. It’s no wonder it’s so difficult to find a time that works for everyone.
The idea: iCIMS ATS customers asked for a way to schedule interviews that works better than relying on the first mutually available time slot. Often, the options given were too few, or too far in the future.
Result: Recruiters can now see free and busy time of all participants, giving them the ability to manually schedule an interview with the fewest number of overlapping conflicts.
Context: While we’re on the topic of scheduling interviews…
The idea: Organizations told us they wanted greater visibility into their interview process so that they could optimize the experience and track performance.
Result: Teams can now review reports on interview attendance, statuses, times and location. Like all iCIMS reporting, users can create customized dashboards, charts and exports to further refine the data they’re looking at and presenting.
No system or process is perfect. And we want to hear from you when it’s not.
Each seasonal release we make includes updates, enhancements and new features big and small. Many are inspired either directly or indirectly by you, our customers. The requests and suggestions you make have a big impact on the user experiences of recruiters, hiring managers, candidates and employees.
In short: keep submitting your ideas. You can do that on our Community site or by talking to your account representative.
Alex is well-versed in content and digital marketing. He blends a passion for sharp, persuasive copy with creating intuitive user experiences on the web. A natural storyteller, Alex highlights customer successes and amplifies their best practices.
Alex earned his bachelor’s degree at Fairleigh Dickinson University before pursuing his master’s at Montclair State University. When not at work, Alex enjoys hiking, studying history and homebrewing beer.
July 30, 2024 
4 min read
